Home2 Suites by Hilton Eugene Downtown University Area

I came in a crisis. After a trip to be w my kids as they birthed our first grandchild, my husb (who had not come) called w covid. I am immunocomp and we were due back to kids for holidays in two weeks. Dr. said I could not go home for ten days under the circumstances, especially as we don’t want to take covid back to the newborn; back there soon. The people at this hotel are gems, from admin to front desk to housekeeping and even breakfast servers. They understood the stress of the situation and have been exceptionally kind and helpful. The place is wonderful. Comfortable and safe, w all I needed to take care of myself. Beyond grateful.

The beds were nice, very comfortable. The rooms are spacious (bigger than my first apartment in Eugene!). The bathroom was sparkling clean and spacious as well. The saltwater pool was just perfect! So relaxing and a great temperature. The breakfast was perfect - light but plenty to get my day going. The coffee packed a punch - lovely! And the dining area was clean and fresh, not crowded, but was able to accommodate a few dozen people comfortably when we were there. The staff were professional, very nice, and helpful. The price for the room was really reasonable, and the location was right downtown, so we were able to walk to dinner at a great BBQ place. The decor has never really been something I've noticed at a hotel before, but the little design touches were just very nice, like someone really cared about the details. The whole experience reminded us of modern hotels we've visited in Europe and the UK. I was really impressed! As a former UO student and lifelong visitor to Eugene, this was the most comfortable stay I've experienced in the 40 years since my first visit to this lovely little city. I've already recommended Home2 to friends & family.

Why am I filling this out again? I've filled out 2 different surveys on this property....the people were great and especially helpful for us walking w/canes....enjoyed the property, breakfast, nice size refrigerator, great heat-cold register, shower was nice & water strong; good room for shaving, etc, playing Scrabble...close to the activities we were attending at the Hult Center(Australian Pink Floyd); nice to have security esp since we had to park in the next lot after we got out of the concert....good snacks, etc,at the front desk, too. Ice machine was close, too, elevator worked great! Lots of outlets as we both use CPAP machines and I sleep w/a fan on, too.

Love that the hotel was clean! Beds were comfy and staff was friendly.

We loved the check in experience. Also appreciate that there was security as the area was a little sketchy. Had to go out to my car, and I wouldn't have felt safe otherwise. Simon, night clerk, was so helpful and friendly!